How long will it take for the funds to be deposited into my bank account following a withdrawal request?
Withdrawal requests are typically processed within 1 business day. Actual fund receipt times may vary depending on the withdrawal method, with a maximum of 3 business days.
What is the maximum withdrawal amount?
There is no specific limit for withdrawal amounts, but for withdrawals exceeding $10,000 (1 million yen), the transfer may be split into multiple transactions.
I made a mistake when transferring the money to the account.
For incorrect transfers, contact your bank to reverse. You're responsible for any fees. For trading account errors, transfer funds within the client area.
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